Customer Support

Customer Service  |  Part-Time Position with the Possibility of Advancing to Full-Time Employment

If you are a hard working individual, who loves to have fun and travel, then come join the team at Modern Travelworks. Since 2006, we’ve been helping travelers plan and book their dream vacations. We are currently seeking goal oriented people who thrive in a team environment. We love hiring awesome people… if you believe that you are awesome, please read on:

Day in the Life

• Service existing customer’s travel reservations
• Assist sales team members with customer service tasks
• Offer outstanding service both on the phone and over email
• Problem solve travel related issues that arise
• Balance multiple service tasks while remaining on track

What We’ve Got

• Work from home
• Health insurance after 60 days of employment
• $14.00 – $18.00 per hour, depending on experience level
• Extensive product & service training
• Opportunity for career growth
• Fun team atmosphere
• Annual in destination work retreat
• Amazing travel perks

What you’ll Need

• 2+ years of customer service experience
• A valid passport & the ability to travel internationally
• Excellent written and verbal communication skills
• Strong listening skills
• Ability to remain calm and solution oriented while working under deadlines
• Self-motivated with the ability to work independently in a fast paced environment
• Proven ability to juggle multiple duties and prioritize
• Customer service oriented
• Computer literate with strong working knowledge of Microsoft Office applications, Google Docs, Google Sheets, Zoom, Slack, Outlook
• Willingness to continually learn and develop skills
• Bi-lingual is a plus